These Terms and Conditions constitute a legally binding agreement between you and ph963. Please read them carefully before registering an account or placing any wager on the platform.
A summary of the most important provisions — full legal text follows below
Access to ph963 is strictly limited to individuals who are 21 years of age or older, in compliance with PAGCOR regulations and Philippine law governing online gambling participation.
Each player is permitted to hold one active ph963 account. Duplicate accounts are strictly prohibited and will result in account suspension and forfeiture of any associated balances and bonuses.
All withdrawal requests require successful completion of ph963's Know Your Customer identity verification process, including submission of a valid Philippine government-issued ID.
All bonuses, free spins, and promotional credits awarded by ph963 are subject to wagering requirements and game restrictions. Abuse of bonus offers will result in cancellation of all associated winnings.
ph963 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation. All disputes are subject to the applicable laws and regulations of the Republic of the Philippines.
By creating a ph963 account, you confirm that gambling is a recreational activity for you and that you are not attempting to use winnings as a primary income source. Responsible gaming tools are mandatory where indicated.
Important Notice: These Terms and Conditions ("Terms") govern your use of the ph963 website located at ph963.vip and all related services offered by ph963 ("the Platform", "we", "us", "our"). By accessing the Platform, creating an account, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use the Platform.
1.1 These Terms and Conditions constitute a legally binding agreement between you ("the Player", "you", "your") and ph963 ("the Operator"). By registering an account on ph963.vip, accessing any part of the Platform, or placing any real-money wager, you acknowledge that you have read, understood, and agree to be fully bound by these Terms.
1.2 ph963 reserves the right to amend, modify, or update these Terms at any time and without prior notice. It is your responsibility to review the current version of these Terms before using the Platform. Continued use of the Platform following any modification constitutes acceptance of the revised Terms.
1.3 These Terms are supplemented by additional policies published on ph963.vip, including the Privacy Policy and the Responsible Gaming Policy, all of which are incorporated herein by reference.
1.4 Should any provision of these Terms be found to be invalid, unlawful, or unenforceable under applicable Philippine law, such provision shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.
2.1 Age Requirement. Use of the ph963 Platform is strictly restricted to natural persons who are at least twenty-one (21) years of age as of the date of registration, in compliance with applicable PAGCOR regulations and Philippine law. ph963 reserves the right to request valid proof of age at any time and to suspend or close any account where age eligibility cannot be satisfactorily confirmed.
2.2 Geographic Restrictions. The ph963 Platform is designed and operated for players located in the Philippines. Access from jurisdictions where online gambling is prohibited or restricted by local law is not permitted. By registering, you confirm that your use of the Platform is lawful under the laws applicable to you.
2.3 Registration Requirements. To create a ph963 account, you must provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, residential address, and a valid Philippine mobile number. You agree to promptly update this information if it changes.
2.4 One Account Policy. Each individual player may register and maintain only one (1) active account on ph963. Opening multiple accounts — whether under the same identity, variations of your name, or using another person's details — is strictly prohibited. ph963 reserves the right to close any duplicate accounts and to void all associated bets, bonuses, and winnings.
2.5 Exclusions. The following persons are not eligible to register or maintain a ph963 account:
3.1 Account Security. You are solely responsible for maintaining the confidentiality of your ph963 login credentials, including your username and password. You must not share your credentials with any third party. ph963 will not be liable for any losses resulting from unauthorized access to your account caused by your failure to maintain adequate security of your login details.
3.2 Unauthorized Access. If you suspect that your ph963 account has been accessed by an unauthorized party, you must notify ph963 customer support immediately. ph963 may temporarily suspend your account during investigation of any reported security breach.
3.3 KYC Verification. ph963 is required to conduct Know Your Customer (KYC) identity verification in compliance with anti-money laundering regulations and PAGCOR requirements. You may be required to submit documents including, but not limited to: a valid Philippine government-issued ID (e.g., PhilSys ID, UMID, Driver's License, Passport), proof of address, and source of funds documentation. Withdrawal services will not be activated until KYC verification is completed to ph963's satisfaction.
3.4 Account Currency. All ph963 accounts are denominated in Philippine Peso (PHP / ₱) unless otherwise specified. Deposits made in other currencies will be converted at the exchange rate applied by your payment provider at the time of the transaction.
3.5 Inactive Accounts. Accounts that have not recorded any login activity for a continuous period of twelve (12) months may be classified as inactive. ph963 reserves the right to apply an administrative maintenance fee to inactive accounts as described in the applicable fee schedule, after providing reasonable notice to the registered email address or mobile number on file.
4.1 ph963 accepts deposits through the following payment methods: GCash, Maya (formerly PayMaya), BPI (Bank of the Philippine Islands), BDO (Banco de Oro), UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph. Available methods are subject to change and the current list of accepted payment options is displayed on the Cashier page of the Platform.
4.2 All funds deposited into your ph963 account must originate from a payment method registered in your own name. Deposits from third-party payment sources — including accounts belonging to friends, family members, or any other individual — are strictly prohibited.
4.3 Minimum and maximum deposit limits apply per transaction and per day. These limits are displayed at the point of deposit within the Cashier interface and may vary by payment method.
4.4 ph963 does not charge fees on standard deposits. However, your payment provider may apply their own transaction fees, which are your responsibility. GCash and Maya deposits are typically processed instantly, while bank transfer deposits may take one (1) to three (3) business days depending on your bank's processing schedule.
4.5 ph963 will not accept deposits that originate from, or are intended to fund, any criminal activity, including but not limited to money laundering. Any deposits suspected to be connected with illegal activity will be reported to the relevant Philippine authorities.
5.1 Withdrawal requests may only be made to a payment account registered in your own name and must match the verified identity information on your ph963 account. ph963 does not process withdrawals to third-party accounts under any circumstances.
5.2 Before any withdrawal can be processed, your ph963 account must have passed the KYC verification process as described in Section 3.3. Withdrawal requests submitted prior to KYC completion will be placed in a pending queue until verification is finalized.
5.3 Standard withdrawal requests are processed within one (1) to three (3) business days following approval. GCash and Maya withdrawals are typically processed faster, often within the same business day. Processing times may be extended during high-volume periods, public holidays, or where additional verification is required.
5.4 ph963 reserves the right to apply withdrawal limits per transaction and per rolling period. These limits vary by player tier within the ph963 VIP program and are specified within your account settings.
5.5 If a deposit was made via a specific payment method and no gameplay has occurred, ph963 may, at its discretion, return the funds to the originating payment method rather than processing a withdrawal to an alternative method.
5.6 ph963 reserves the right to delay or withhold a withdrawal pending investigation where: (a) there is reasonable suspicion of fraudulent activity; (b) there is an active dispute on the account; (c) the account's KYC documentation is incomplete or under review; or (d) the withdrawal amount is connected to a bonus that has not satisfied applicable wagering requirements.
6.1 ph963 may, at its absolute discretion, offer bonuses, free spins, cashback awards, reload promotions, and other promotional incentives to registered players. All bonuses and promotions are subject to specific terms and conditions ("Promotion Terms") which will be published on the Platform at the time the promotion is available.
6.2 Wagering Requirements. Unless explicitly stated otherwise, all bonus credits awarded by ph963 are subject to wagering requirements before they or any winnings derived from them become eligible for withdrawal. The applicable wagering multiplier for each promotion will be stated clearly in the Promotion Terms.
6.3 Game Contributions. Different game types contribute at different rates toward the satisfaction of wagering requirements. Live casino games, table games, and certain other titles may contribute at a reduced rate or not at all toward bonus wagering requirements. Contribution rates are specified per promotion.
6.4 Bonus Abuse. ph963 reserves the right to cancel any bonus, void any associated winnings, and suspend or close the account of any player who, in ph963's reasonable judgment, is: (a) exploiting a flaw or unintended mechanic in a game to fulfill wagering requirements without genuine risk; (b) placing offsetting bets designed to eliminate the risk required to satisfy wagering; (c) coordinating with other players to abuse promotional terms; or (d) engaging in any other conduct reasonably construed as bonus abuse or match betting.
6.5 Bonuses may not be combined unless the applicable Promotion Terms explicitly state otherwise. ph963 reserves the right to withdraw any promotional offer at any time without prior notice.
7.1 All games available on the ph963 Platform are provided either directly by ph963 or by licensed third-party game providers including, but not limited to, Evolution Gaming, Pragmatic Play, PG Soft, JILI, Habanero, and Spadegaming. Each game operates according to its own published rules, which are accessible within the game interface.
7.2 All ph963 games use certified Random Number Generator (RNG) technology where applicable, ensuring fair and statistically random outcomes. Return-to-Player (RTP) percentages for each game are audited and certified by the relevant game provider.
7.3 In the event of a technical failure, malfunction, disconnection, or data transmission error during gameplay, the round in progress at the time of the error may be considered void, and any stakes placed for that round will be returned to your account balance. ph963 will not be liable for losses resulting from technical failures beyond its reasonable control.
7.4 ph963 reserves the right to void any bet or wager that was accepted due to a manifest error in odds, game configuration, or any other technical error that results in clearly erroneous pricing. In such cases, ph963 will notify affected players and return the voided stake to their account balance.
7.5 Sports Betting. Sports betting lines on ph963 cover events including PBA (Philippine Basketball Association), NBA, UFC, international football, boxing, and virtual sports. All sports bets are settled in accordance with ph963's sports rules as published on the Platform at the time the bet was placed. ph963 reserves the right to suspend betting markets at any time.
8.1 The following conduct is strictly prohibited on the ph963 Platform and constitutes a material breach of these Terms:
8.2 ph963 reserves the right to take any or all of the following actions in response to prohibited conduct: immediate account suspension or permanent termination; forfeiture of account balance, pending bonuses, and accumulated winnings; reporting of the conduct to PAGCOR and relevant law enforcement authorities in the Philippines.
Reminder: Gambling is intended to be a form of entertainment. If gambling is affecting your finances, relationships, or mental well-being, ph963 encourages you to use the tools described in this section or contact our support team immediately.
9.1 ph963 is committed to promoting responsible gambling practices in accordance with PAGCOR requirements and industry best practices. ph963 provides players with a suite of responsible gaming tools accessible through the Account Settings section of the Platform.
9.2 Player-Controlled Tools. The following tools are available to all verified ph963 account holders at any time:
9.3 Self-Exclusion. Any ph963 player may request permanent or long-term self-exclusion by contacting ph963 customer support. Self-exclusion requests are processed within twenty-four (24) hours and cannot be reversed for a minimum period of six (6) months. ph963 will make reasonable efforts to enforce self-exclusion across its Platform and will not send promotional communications to self-excluded players.
9.4 Underage Gambling. ph963 maintains a strict zero-tolerance policy toward underage gambling. All players are required to be at least twenty-one (21) years of age. ph963 will immediately close any account where the account holder is found to be under the required age and will void all associated balances and wagering activity.
9.5 Players who believe they may have a gambling problem are encouraged to seek help. ph963 recommends reaching out to licensed counseling services and support organizations available in the Philippines.
10.1 All content on the ph963 Platform, including but not limited to the ph963 brand name and logo, website design, graphics, text, software, game interfaces, and all other materials, are the intellectual property of ph963 or its licensors and are protected by applicable intellectual property laws of the Philippines and international conventions.
10.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the ph963 Platform strictly for personal, non-commercial recreational gaming purposes in accordance with these Terms. This license does not grant you any right to reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any ph963 content outside of its intended use on the Platform.
10.3 Any unauthorized use of ph963's intellectual property is strictly prohibited and may result in legal action.
11.1 To the maximum extent permitted by applicable Philippine law, ph963 and its officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to: loss of profits, loss of data, loss of gaming session due to technical failure, or any other intangible loss.
11.2 ph963 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. ph963 makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of any content on the Platform.
11.3 ph963's total aggregate liability to you for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the total net deposits made by you to your ph963 account in the thirty (30) days immediately preceding the event giving rise to the claim.
11.4 Nothing in these Terms shall operate to exclude or limit ph963's liability for fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded under Philippine law.
12.1 You may close your ph963 account at any time by submitting a written request to ph963 customer support. Upon account closure, any remaining verified balance (exclusive of pending bonus credits that have not satisfied wagering requirements) will be returned to you via your registered withdrawal method within the standard processing timeframe.
12.2 ph963 reserves the right to suspend or permanently terminate your account, with or without notice, in the event of: a material breach of these Terms; suspected fraudulent, illegal, or abusive activity; failure to satisfactorily complete the KYC verification process upon request; or where required by applicable law or PAGCOR directive.
12.3 Upon termination by ph963 for cause, any balance associated with prohibited conduct, fraud, or breach of these Terms may be forfeited at ph963's discretion. ph963 will notify you of any forfeiture and the grounds therefor.
13.1 In the event of any dispute, discrepancy, or complaint regarding your ph963 account, transactions, game outcomes, or any other aspect of the Platform, you must first contact ph963 customer support in writing via the contact method specified in Section 16, providing full details of the dispute including your account details, the date and time of the relevant event, and the nature of your complaint.
13.2 ph963 will acknowledge receipt of your complaint within two (2) business days and will endeavor to resolve the matter within fifteen (15) business days of acknowledgment. Complex disputes may require additional time, in which case ph963 will notify you of the extended timeline.
13.3 Should you remain dissatisfied with ph963's resolution of your complaint, you may escalate the matter to the relevant PAGCOR regulatory authority for review in accordance with the applicable regulatory procedures for online gambling complaints in the Philippines.
13.4 In all disputes regarding game outcomes, the records maintained by ph963's server logs and game provider systems shall be the definitive evidence of the outcome and shall take precedence over any records maintained on your local device.
14.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
14.2 Any legal action or proceedings arising under these Terms shall be subject to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines, and you irrevocably consent to the jurisdiction of such courts for such purposes.
14.3 ph963 operates in compliance with the rules, regulations, and directives issued by the Philippine Amusement and Gaming Corporation (PAGCOR) as applicable to its licensed operations.
15.1 ph963 reserves the right to revise, update, or replace these Terms at any time. When material changes are made, ph963 will provide reasonable notice through one or more of the following means: a notification displayed upon login to your ph963 account; an SMS notification to your registered mobile number; or an update to the "Last Updated" date at the top of this page.
15.2 Your continued use of the ph963 Platform following the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 12.1.
15.3 ph963 recommends that you review these Terms periodically. The current effective version is always available at ph963.vip/terms-conditions.
16.1 For questions, complaints, or notices relating to these Terms and Conditions, please contact the ph963 compliance and support team using the details below:
16.2 When contacting ph963 regarding a specific dispute or complaint, please include your registered account username, the relevant date and time, a description of the issue, and any supporting documentation or screenshots you may have.
16.3 ph963 aims to respond to all formal written correspondence within two (2) to five (5) business days. Live chat queries are handled in real time during staffed hours.
Reminder: By using ph963, you confirm you are at least 21 years old, that you have read and accepted these Terms in full, and that you understand online gambling carries financial risk. Play responsibly. If you need help, contact our support team at any time.
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